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Considerations For Building A Community For Your Brand

Let’s start with this: “online community” doesn’t have a clear definition. Even before hashtags and Pinterest and Facebook pages, online users and cognoscenti alike have rarely agreed on what an online...

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Deploying A Social Business Strategy Will Enable Better Content

Regardless of how you define social business, it’s hard to argue that organizations today must change if they want to stay relevant and competitive. I have seen business change and have lived through...

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Owned and Earned Media – The Online Trophy Shelf

When my daughter was little, anyone entering her room would think she was a future Olympian.  Why? The Trophy Shelf.  Today’s kid sports system – at least at the beginning involves parents paying an...

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Building The Case For Social Business: Part II – Appeal To The Wallet

Welcome back. If you’re just joining us for the first time, this is part two of a three part series on how to build the case for social business and get buy-in from the decision makers in your...

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Building The Case For Social Business: Part III – Appeal To The Heart

So hopefully by now you’ve read the first two parts of making the case for social business.  The first step was to appeal to the mind by showcasing the inevitability of this shift.  The second step was...

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Social Business Defined: From A Marketers Perspective

I had the pleasure of speaking with Cameron Brain, Co-Founder of EveryoneSocial a few months back. We talked a lot about how social business enables brands to drive more effective content strategy and...

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Social Behind the Firewall – Part 1: A $600 Billion Puzzle

Facebook and Twitter are well understood as communications tools for companies in engaging with customer and external stakeholders.  However, not many companies have a clear understanding of how to...

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Social Behind the Firewall – Part 2: Two Reasons Social Doesn’t Work

We are not ignorant of the fact that there are times when enterprise social tools are not enthusiastically adopted.  The reality is that relatively little of such Web 2.0 internal communications...

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Social Behind the Firewall – Part 3: “Two C’s” That Kill Social

Social tools often aren’t widely adopted within more companies.  Why? In the last post we identified misuse or mis-perception as well as change management burnout as critical factors that prevent wide...

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Social Behind the Firewall – Part 4: A Sampler of 3 Benefits

Against a background of the communication challenges address in the first three posts in this “Behind the Firewall” series, social media tools have numerous benefits that enable it to address a wide...

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